Shipping Policy

All our products will be shipped with free shipping and handling in USA (except Hawaii). Our products will be shipped through UPS Standard Ground or USPS Priority mail or USPS regular mailer for spare parts. For express shipments like air shipments or three-day shipments the customer incurs additional shipping and handling charges.

When the customer places an order, we will notify through email the tracking number and whether the product is shipped through UPS or USPS Postal service. Depending on the customer’s location it takes at least 7 to 9 business days for the product to reach the customer.

Any shipping damages the customer should notify us within one week and the replacement part or product will be shipped free of cost to the customer, after we receive the damaged product. The customer will not incur any additional shipping charges. If the replacement product or part is out of stock, we will notify the customer when we will receive it. The product or part will be shipped to the customer at the earliest we receive it.

Within warranty period, if the product needs to be serviced, the customer will bear the shipping charges to ship the product to the company. The customer needs to pack the product with packaging material like foam, bubble wrap in its original box to the service center. The service center will bear the shipping charges to ship the product back to the customer.