Shipping Policy
When the customer places an order, we will notify through email the tracking number and whether the product is shipped through UPS or USPS Postal service. Depending on the customer’s location it takes at least 7 to 10 business days for the product to reach the customer.We need 3 business days handling time to process any international orders and 5 business days handling time during holiday season.This handling time does not include the transit time fr the orders placed.Weather delays includes additional delays.Please check with us ,before placing the order if you need to process the order sooner .
Only express shipments provide guaranteed delivery.
USPS Priority mail ,USPS Ground Advantage ,UPS Ground services do not provide guaranteed delivery.During Holiday season these shipping services will be delayed further since the carriers are unable to keep up with the shipping volume.
Due to Covid,there has been intermittent delays with package
Our international shipping is handled by DHL or FedEx. Unfortunately, we cannot offer free shipping to international destinations. Since shipping fees are calculated based on a number of factors (including, without limitation, the desired shipping method and speed, the contents of and number of items in your order, the weight of the items in your order and the location to which the order is shipping), shipping charges can only be provided once you begin the checkout process. For international deliveries, the customer pays for duties and taxes, if any, to the shipping country directly.
When the customer places an international order, we will notify through email the tracking number and the service. Depending on the customer’s location it takes at least a month for the product to reach the customer since the package needs to get cleared by customs.
Any shipping damages the customer should notify us within one week and the replacement part or product will be shipped free of cost to the customer, after we receive the damaged product. The customer will not incur any additional shipping charges. If the replacement product or part is out of stock, we will notify the customer when we will receive it. The product or part will be shipped to the customer at the earliest we receive it.
Within warranty period, if the product needs to be serviced, the customer will bear the shipping charges to ship the product to the company. The customer needs to pack the product with packaging material like foam, bubble wrap in its original box to the service center. The service center will bear the shipping charges to ship the product back to the customer.
