Please read the return policy before you make a purchase.
All products are fully checked and packed with additional packaging material before shipping.
No returns will be accepted without prior email from us to ship the product back to us.
1. No returns or refunds on purchases unless due to the following:
- Shipping Damage
- Manufacturing Defect found before usage
For products that are returned for any manufacturing defects, the customer will be required to send the defective product or parts for free replacement .
The decision about any manufacturer’s defect whether or not will be finalized by the technical team.
All decisions are final .
To benefit our customers, we will not charge any additional fee or shipping charge for the replacement product due to the above stated reasons.
Note: Contact us within 14 working days after receiving the shipment to report any problems or defect in the product/service you purchased from us.
2. We cannot accept returns due to the following:
3. Shipping Charges:
- Damage after usage or
- Damage due to incorrect usage
- For any refunds , shipping charges to the buyer are not refundable. The returned product will be subjected to a 20 restocking fee.
- Shipping charges for product return from the customer to us due to incorrect purchase which also includes parts for any reason will not be refunded.